RECALL: Curash Nappy Rash Cream Pulled from Shelves after Several Children Experience Painful Rash

Several parents have shared their scary experiences using Curash Nappy Rash Cream, a popular nappy cream that has recently been pulled from the shelves.

Users have voiced their concerns through the Big W Australia Facebook page with several parents confirming their babies have experienced incredibly severe side effects from the cream with one infant hospitalised due to the severity of the reaction.

Parents are being urged to check the batch numbers and immediately stop using the product.

Curash Nappy Rash Cream Recall

The recall relates to two of the batches of Curash Nappy Rash Cream, sold in hundreds of stores across Australia between 23/06/2022 and 02/02/2023. Stores include Big W, Woolworths, Coles, David Jones, Chemist Warehouse and several more.

There are two batches of the nappy cream that have been recalled due to a potential adverse reaction regarding skin irritation.

“In some individuals increased skin sensitivity, redness and/or rash have been reported following application of the product from the two batches,” the recall states.

Curash Nappy Rash Cream recall
Source: Curash Baby

The two batches that are part of the recall are:

  • Batch #1116727
  • Batch #1118263

‘Her skin literally peeled off’ 

Big W was one of the retailers to share the recall with their customers through Facebook. Several people commented on their own experience, warning others that this recall is not one to ignore.

One mother’s four-week-old ended up in the hospital due to the severity of the reaction:

Our baby girl was hospitalised at 4 weeks old from what we now know were the burns caused by this nappy rash cream. We thought she was allergic to something. If we had known it was this cream that was hurting her we could have stopped so much of her pain. Doctors and hospital staff had no idea and kept recommending this cream.” 

‘So much pain from it’

Other comments echoed this:

My one week old baby exactly the same thing – her skin literally peeled off as I wiped her,” one mother shared.

“My daughter is getting over a bad rash now I know it’s from this,” said another.

“This actually burnt my son’s bottom. He was in so much pain from it.” 

“My baby had burn rashes for over a week and I applied this thinking it would help. I never realised it was the thing causing it.” 

‘Worse pain than any other I have felt’ 

A grown man also shared his experience using the cream:

“I used this on myself when I was desperate for something to ease the pain from a bad rash I got from work between my legs and let me tell you this. The pain this gave me was far worse than any other I have felt and I have had some pretty bad injuries in my life time…

The build up of extreme painful heat that for the first 10 or so minutes I ignored because I just thought this is how it works and it will get better and I’m not allergic to anything so I should be fine. To the point where I was in tears from the pain and had to go to the shower and washed it all off.”

What should consumers do?

The first thing to do is check the batch number. If the batch matches the recalled batches, then you need to stop using the product.

Return the product to the store where you purchased the product to receive a refund. Alternatively, customers can return the product to this address: Reply Paid 87447, Church & Dwight (Australia) Pty Ltd, P.O. Box 83, Frenchs Forest NSW 1640. If posting, please send the product, your name and contact details in an envelope without stamps. A retailer gift card will then be sent to you as a refund when the product is received.

For more information, please contact Church & Dwight on 1800 222 099 from Monday-Friday 8.30am to 5pm AEST. You can also visit the Curash contact page.

Never miss a product recall

At Mum Central, we know how important it is to stay on top of product health and safety concerns. This is why we try to alert our readers when a product fails to comply with safety standards.

Please have a read through our product safety recalls for other products that have recently been recalled including bikes, cots, bassinets and prams.

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Avatar of Jenna Galley

Born and raised in Canada, Jenna now lives in Far North Queensland with her tribe. When the mum-of-three is not writing, you can find her floating in the pool, watching princess movies, frolicking on the beach, bouncing her baby to sleep or nagging her older kids to put on their pants.

1 Comment

  1. Avatar of Blossom

    I know a toddler who had a severe reaction to another babycream which suggested and commonly used by adults too.
    Toddler’s Mum only put very slight smear on her little girl. She hadn’t even start to do her nappy on before the liitle girl’s skin went bright red and within 2 minutes we could see blisters forming neccitating a trip to hospital and a GP being called in (after hours). The Mum had been using the same brand cream for over 12 months. She had opened a brand new jar bought only a few days before.

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