Product Recalls

Big W & Woolworths Issue a Heater Recall Amid Fire Risk

Portable Room Heaters sold in Woolworths, Safeway and BIG W stores across Australia are being recalled due to a poor connection on the power plug’s pins, which may dislodge when the plug is removed from the power outlet,  causing the potential risk of electric shock and/or fire.

The following Portable Room Heaters are being recalled:

  • Woolworths Essentials Upright Fan Heater 2000W, Model No. FH09E-B
  • Woolworths Essentials Oscillating Fan Heater 2000W, Model FH09F-B
  • Adesso Oscillating Ceramic Heater 1800W, Model No. FH102T
  • Contempo Oscillating Ceramic Fan Heater, Model No. FH102T

The affected items were sold between March 15 and June 17.


Heater Recall

Heater Recall

Customers can find the identification on the label on the bottom of the product.

All customers with affected models should stop using them immediately and return them to their nearest Woolworths Supermarkets, Safeway or BIG W store. Customers will receive a full refund.

Woolworths Supermarkets, Safeway and BIG W apologise for any inconvenience caused by this recall.

Customers can call the toll-free customer service number for more information on 1800 638 434.

For further information please contact: Woolworths Press Office on (02) 8885 1033.


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